Interface Gateway™
The Interface Gateway™ breaks down the silos surrounding mental and behavioral health care by creating an integrated, plan-wide disease management program. Employees have a single point of access — one number to call for all M/BH concerns — making it easier to connect with the right resources quickly and receive coordinated, effective care.

The result:
- Treatments are more effectively managed
- Outcomes are improved
- More cases are resolved under the EAP sessions
- Excessive claims for M/BH treatment are eliminated
Want to see the size of the problem? Compare how many members under your health plan filled prescriptions for mental health medications versus how many actually used your EAP for behavioral health concerns. The gap between those numbers reveals a major disconnect — and a missed opportunity for early intervention.
With mental health parity now a permanent federal law, employers are more exposed than ever to high behavioral health claims costs. Left unmanaged, untreated M/BH issues can drive:
- Higher medical spending on chronic conditions
- Increased substance use disorders
- Lost productivity and absenteeism
- Emotional instability impacting workplace decisions
- Rising disability and workers’ compensation claims
The Interface Gateway™ addresses these challenges head-on by integrating behavioral health management, EAP, and data-driven oversight into one cohesive program. Together with the employer, we deliver the most comprehensive solution available for improving outcomes and controlling treatment costs — including tools like therapeutic drug optimization and pharmacogenetic testing to ensure the right treatment, the first time.

There are many moving parts to the Gateway and how it breaks down the silos.
Please contact us for additional information and a free analysis.
Learn what your exposure is based on your data.
Contact Interface