Through Interface's
Employee Assistance Program (EAP), employees and their family members
(participants) may access assistance for a wide variety of problems that
affect not only their lives at home but also in the workplace. Because
Interface does not operate as a staff model Employee Assistance Program,
its provider network of licensed clinicians are established in private
practice and provide a more qualified match for each patient's individual
needs.
Employee Assistance
Program (EAP) counseling sessions are completely confidential and free of
charge to participants. The person seeking assistance calls a national
toll free number. Our care coordinators gather information from the
participant and make a referral to a clinician in the their local area.
Our EAP allows your participants to present any problem as the reason for
their contact. This flexibility is very effective in dealing with denial
of the actual problem, which is often the case with addiction. Not only is
the EAP helpful for employees seeking assistance on their own but is also
a valuable tool for supervisors in dealing with difficult employees and
their job related problems. Supervisors can use the EAP for referrals with
employees whose personal problems impact their ability to function in the
workplace. A supervisory referral can often assist in identifying and
resolving the cause of the employee's problem.
Through our active program
promotion, we achieve an average annual Employee Assistance Program (EAP)
utilization rate that is 4.5 percent higher than the national average. On
average, 65 percent of the cases opened are resolved within the allotted
EAP sessions and are not referred to the health plan for additional
treatment. This produces not only an immediate savings for the employer
but also a long-term reduction in both mental health and medical costs.
Interface's Employee
Assistance Program offers you the following benefits:
-
Broad-brush Employee
Assistance Program including counseling, legal/financial assistance, and
on-line work/life and wellness resources
-
Access to our nationwide
network of licensed and experienced providers
-
Employee orientations
that include tri-folds and wallet cards
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Management training
sessions utilizing custom manuals with sample forms and procedures
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Ongoing promotional
materials including pay stuffers, training videos, posters, and a
monthly electronic newsletter
-
Quarterly utilization
reports with demographics
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Critical Incident Stress
Debriefing after a qualifying traumatic incident in the workplace
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Total quality management
through surveys and ongoing communication with participants and
providers
Interface's Employee
Assistance Program provides two important functions. First, as an
assessment vehicle, the therapist can determine the true nature of your
employee's problem. Second, the Employee Assistance Program provides
short-term problem resolution for many situations that can impact your
employee's life. In this respect, the Employee Assistance Program works
like a mental health wellness program.
For additional
information, or a custom proposal, please contact us.
It' s all about employees;
always has been, always
will be.
Providers
interested in joining our network, Click Here
Corporate Headquarters
10370 Richmond Ave. | Suite 1100 | Houston, Texas 77042
Phone: (713) 781-3364 | Fax: (713) 784-0425
Email: info@ieap.com
